Our MISSION is to be our customers' first choice for servicing analytical instrumentation, a company that can provide full instrument service without outsourcing any services to third party companies.
Our GOAL is to provide you with the best customer service that you ever experienced, because we understand your frustration as a customer you have to go through when your instrumen is not functioning.
Our MINDS are set to eliminate as much instrument DOWN TIME as possible by providing you with the choice of full PREVENTIVE MAINTENANCE PROGRAM allowing you to run your instruments at top performance that meet or exceed manufacturing specification.
We can proudly put ourselves behind the service that we provide. Our field service specialist are one of the best in the mass spectrometry market with over 20 years of work experience in the analytical instrumentation field.
Our Team Values
We strive for continuous growth and reinforcement of our leadership position.
We continuously improve our servicing by optimizinf our assets and prioritizing our resoures.
We listen to our employees and treat each one with respect.
We care for our employees' health and safety.
We are committed to employee and management development.
We value diversity in individuals and cultures in our workplace and customer site.
We listen to our customers and respond to their needs.
We make it easy to do business with us.
We are committed to excellence in customer satisfaction.
Quality is the common denominator of all we do.
We can commission or repair your detector and accelerator for low price that includes full optimization and calibration. Read more.
Lab tech support is offering 3 year of full service contract for price of 2 years for any AB SCIEX mass spectrometer. Contact us for more informations.
Lab tech support is introducing a group instrument discount of additional 20% off when two or more instruments are under same contract. Contact us for more informations.
List Of Services
Canadian Office Lab Tech Support
3024 Hurontario Street, Suite 220
Mississauga, Ontario, Canada L5B-4P4
USA Office Lab Tech Support
160 New Boston Street
Woburn, MA, USA 01801